Our Refund Policy

At Reddy Digital, we strive to provide exceptional digital services to all our clients. We understand that circumstances may change, and you may need to request a refund. This policy outlines the terms and conditions for refunds on our services.

Digital Services Refund Eligibility

Our refund policy varies depending on the type of service purchased:

• Web Design & Development: Refunds may be requested within 7 days of project initiation if no substantial work has been completed. After work has begun, refunds will be prorated based on work completed.
• Digital Marketing Services: Refunds are not typically available for services already rendered, but you may cancel future months of service with 30 days notice.
• One-time Services (e.g., SEO Audit): No refunds are available once the service has been delivered.
• Subscription Services: You may cancel your subscription at any time, but no refunds are provided for the current billing period.

Non-Refundable Items

The following are not eligible for refunds:

• Services already performed or work completed
• Custom development work that has been specifically created for your project
• Third-party costs (domain registration, hosting fees, software licenses, etc.)
• Any setup fees that were disclosed prior to purchase

How to Request a Refund

To request a refund, please contact us at kunal@reddydigital.in with the following information:

• Your full name and contact information
• Order number or invoice reference
• Reason for your refund request

We will review your request and respond within 5-7 business days. Approved refunds will be processed to the original method of payment within 14 business days.

Dispute Resolution

If you are dissatisfied with our services, we encourage you to contact us first to attempt to resolve the issue. Many concerns can be resolved through communication and adjustment of services.

If we cannot resolve your concern satisfactorily, you may be eligible for a partial or full refund depending on the circumstances and our refund policy guidelines.

Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes your acceptance of the new policy.

Contact Us

If you have any questions about our Refund Policy, please contact us:

Reddy Digital
Email: kunal@reddydigital.in
Phone: +44 8454 593692